Not Satisfied with Your Local Authority's Action?
Make sure that you understand why the local authority has not been able to stop the noise that you have complained about. If you are not satisfied with the environmental health department’s response, write to the chief executive of the local authority.
If you do not receive a reply, or you are still not satisfied, you can ask the relevant Ombudsman for an independent investigation of how the local authority handled your complaint.
The Local Government Ombudsman
PO Box 4771
Coventry CV4 0EH
Tel: 0300 061 0614
The Northern Ireland Public Services Ombudsman
33 Wellington Place
Tel: 0800 34 34 24
Scottish Public Services Ombudsman
Postal address: FREEPOST SPSO
Address if visiting in person:
4 Melville Street
Tel: 0800 377 7330
Fax: 0800 377 7331
Public Services Ombudsman For Wales
1 Ffordd yr Hen Gae
Tel: 0300 790 0203
The website of the Ombudsman Association has a list of Ombudsmen in England, Wales, Scotland and Northern Ireland.